Help & FAQs

Price Related Questions

1. How is the cost of counseling calculated?

We offer session-based pricing. You pay for each session, typically 50–60 minutes long. Rates vary depending on the type of therapy and the therapist’s qualifications.

2. What is the price for a typical therapy session?

Our session fees generally range from ₹1500 to ₹3000. Prices may vary depending on whether it’s individual, couple, or family therapy. Please contact us for an exact quote based on your needs.

3. What payment methods do you accept?

We accept UPI, bank transfer, debit/credit cards, and cash. Online therapy sessions are prepaid at the time of booking.

4. Do you offer any sliding scale or low-cost therapy options?

Yes, we believe therapy should be accessible. We offer sliding scale options based on availability and eligibility. You can inquire during your first consultation.

Online Therapy & Booking Questions

5. How do I book an online therapy session?

You can easily book a session through our website, WhatsApp, or by calling our support number. Once your slot is confirmed, we’ll share a secure link for your video session.

6. What platform do you use for online sessions?

We typically use Zoom or Google Meet for virtual sessions. These platforms are secure, easy to access, and confidential.

7. Is online therapy as effective as in-person therapy?

Yes. Research and our client feedback show that online therapy is equally effective, especially when comfort and privacy are ensured. You can choose the format that works best for you.

8. Can I reschedule or cancel my appointment?

Absolutely. We ask that you notify us at least 12 hours in advance to reschedule or cancel a session without any charge.

Therapy Process & Services

9. How do I know which therapist is right for me?

During your initial inquiry or free consultation, our team will help match you with a therapist based on your concerns, preferences, and comfort level.

10. What types of therapy do you offer?

We offer therapy for individuals, couples, families, and children. Our specialties include:

  • Family & Relationship Counselling
  • Child & Teen Counselling
  • Anxiety, Depression, OCD
  • Marriage Counselling
  • Trauma & Emotional Regulation

11. How long does therapy usually last?

The duration of therapy varies by individual. Some clients see progress in a few sessions, while others benefit from long-term support. Your therapist will work with you to plan a timeline.

12. Is everything I say in therapy confidential?

Yes, completely. All conversations are confidential unless there’s a risk of harm to you or someone else, in which case we are legally required to act.

Additional Information

13. Do you offer therapy in languages other than English?

Yes, many of our therapists also offer sessions in Hindi and Punjabi. Please let us know your preference.

14. Do you provide support for corporate mental health or workshops?

Yes. We offer mental health workshops, webinars, and tailored support for workplaces and educational institutions. Reach out to learn more.

15. Can I change my therapist later?

Yes, you absolutely can. We want you to feel fully comfortable with your therapist. If for any reason the fit doesn’t feel right, we’ll help you transition smoothly.